RIGHT TO PROMOTION:
We reserve the right to use any items designed or printed in future promotional
pieces such as catalogs, flyers, web sites or for any other promotional
use. If you do not wish to be included, please send a written request
along with your purchase order.
PAYMENT:
- Full payment must be received before products will be printed unless
other arrangements have been made.
- Payment can be made with company checks, VISA, MasterCard, American
Express, Discover, money orders or cashier's checks.
PROOFS:
There are 2 types of proof available for the majority of our
full color print runs.
- Electronic proof: Upon request we will provide you
with a free electronic proof via email. This proof is intended for layout
and spelling purposes only. When printing your job we cannot match colors
to digital proofs. We will also provide you with an electronic proof
if we have any concerns about your artwork.
- Hardcopy proof: Upon request we can provide you with
an accredited hardcopy proof. The charge is $50 + shipping per 12"x18"
per printout. This proof is 80-90% color accurate and can be used when
color is critical. All hardcopy proofs must be signed and returned in
order for us to match colors on press. We cannot match colors if an
accredited proof is not submitted or purchased. Also, we cannot match
colors to proofs which are not accredited. Changes to hardcopy proofs
should NOT be specified on the hardcopy proof as the proofs are only
used for color matching purposes. Please notify us about necessary changes.
PROOFING OF FINAL PROJECT
We shall make every effort to ensure the final product is free of any
grammatical and spelling errors, before giving the final product to the
client. It is agreed that it is the client’s responsibility to ensure
that there are no spelling or grammatical errors contained in the final
product. It is agreed that E Motion Printing and Graphics is not responsible
or held liable for any errors contained in the final product after the
final product has been committed to print or posted in view of the public.
TURNAROUND TIMES:
- Due to the possibility of file problems and technical malfunctions,
time sensitive jobs should be planned in advance.
- Turnaround times reflect an average completion time of normal
orders. These times are not guaranteed.
- Turnaround times are quoted in working business days. Weekends,
holidays and transit times are not included.
Turnaround times will begin when there are no longer any holds on your
job (proof is approved, payment received, correct order form etc.).
- Please allow additional time for any special bindery requests (die
cutting, folding, scoring etc.)
GANG RUN:
In many cases we are able to maximize your savings by printing with a
process called a "Gang Run". This process allows us to minimize
your costs by grouping together several jobs on the same print run. This
allows us to split all the fixed costs (plate making, make-ready and press
time) between all jobs that are printed on that gang run thereby saving
you up to hundreds of dollars. Unless otherwise specified your job will
be printed on a "Gang Run".
If your computer monitor is not calibrated to commercial printing standards
then the colors that you see on your screen will not always match the
final printed piece.
We recommend the purchase of an accredited proof for jobs where exact
color matching is essential. Please note that your proof must be prepared
from the same file that you submit to us for printing. All submitted proofs
will be disregarded if changes have been made to the files.
OTHER TERMS AND CONDITIONS:
1. Claims for damages, defects or shortages must be submitted in writing
within ten working days after delivery of the product.
2. Liability is limited to the stated sales price of any defective goods.
We will not be liable for any consequential or special damages such as
profit losses.
4. No returns are accepted without written permission. All sales are final.
5. For legal purposes, the venue for any dispute shall be Colorado Springs,
Colorado USA.
6. Prices, terms and conditions are subject to change without notice.
Please read our terms and conditions before placing your order.
7. Quantities on all orders are subject to a variation of +/- 10%.
8. Written quotes will be honored for 30 days if submitted when the order
is placed.
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